MRA- Media Relationship improves Tax Services in Malawi

The relationship that exists between the Malawi Revenue Authority (MRA) and Media has been hailed by the MRA saying it has helped in improving the parastatal’s services.

MRA Marketing Communication Manager, Wilma Chulu made the remarks in Mzuzu on Monday during a two-day media training saying the authority has noted big progress to their services after having a cordial relationship with the media department.

She said working in a close relationship with the media is one of the ways that ensured that more customers are being reached with tax messages.

“Previously, many people were not registering for taxes, because they were not aware of the processes to follow in registering for tax, while a few needed some kind of motivating factor and constant reminders to pay their tax.

“However, in the past seven months, while working hand in hand with the media, we have seen a lot of improvement as more customers are showing interest to pay tax and compliance rate is also increasing,” said Chalulu.

Chalulu appealed for increased reporting and production of educative materials so that more people are made aware of what is expected of them.

One of the journalists participating in the training, Ephraim Mkali Banda appreciated MRA for the training stating that since people rely on the media to get information on many things including taxation.

He then ask MRA to come up with such trainings now and again.

The training attended by Journalists from different media houses in Mzuzu and beyond. Similar training were already conducted in Blantyre and Lilongwe.